Frequently Asked Questions
At NaturalSkinCareCreams.com, we value integrity and pride which reflects the quality of our products. We want You to be absolutely joyful with Your every purchase.
Before Ordering
Q: What shipping methods does naturalskincarecreams.com use?
A: Naturalskincarecreams.com ships with USPS, UPS or FEDEX.
Q: How long will I have to wait for my skin care products to arrive?
A: Our standard shipping takes 5 to 15 business days (Continental United States).
Q: How much is delivery?
A: It all depends on Your location, order quantity, package weight, ect. You can expect to pay between $5.00 and $20.00, with the average being $10.00. Before, checkout You will be able to see the delivery cost in Your shopping cart.
Q: Does naturalskincarecreams.com ship internationally?
A: For international orders please contact us (email) with Your specific detail.
Q: How long will I have to wait for my international order?
A: International Orders may take 15- 20 business days to deliver from the day we ship out. We are not responsible for custom delays. Some products may not be legal in Your country. We are not responsible for customs problems (confiscation, denials, rejections, etc.) Again, e-mail us with Your information and we will be glad to help You out with shipping information.
Q: What is your return policy?
A: Our personal commitment lies in Your happiness and the satisfaction of our products. If You are not 100% satisfied, simply return the products within 30 days for a full refund. NaturalSkinCareCreams.com is so positive You will love our products that is why You may return opened or used products. Yes, You can send us an empty bottle back!
If you are returning opened or used products we require feedback to help customers like You in the future with improvements. All returns Must write out a 1-page-600-word public product-review or send us a 5 minute public video review or fill out our public 30 question survey to help up better understand why we did not meet your expectations (even though we do our very best at all occasions!) We want our customers like you making skin care improvements and to be happy customers.
If You bought a "Buy 2, Get 1 Free" deal or similar offer, You must return all Your items, in order to receive Your refund. If you return only a part of the entire offer or purchase, you will receive a partial refund. All cases are individual, and we encourage you to contact us with details.
Shipping/Handling is not refundable. Currently there is No restocking fee on returns so You can buy our products risk free!
To refund, first obtain a RMA# (Return Merchandise Authorization Number)
Do this by contacting us online with the reason why you wish to return the product.
Without an RMA#, ex."Denied Shipment", etc. you will not receive a refund.
Q: Can I cancel my order?
A: After an order is submitted your/the credit card is charged. Our ordering technology works fast, so that your order is immediately processed, quickly prepared, and then shipped. We are unable to cancel an order after is has been already submitted. Please order carefully, enter all fields correctly.
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After Ordering
Q: I received my package, now what?
A: To create the best skin results with our creams, use our
A: E-mail us updates on how it is working for you. You should be amazed (we know we are when we apply our skin care systems)
A: Create a public blog a write about your skin care journey, or request to join our private skin care forum. Forum requests are done by email.
A: Refer Friends! Refer A Friend After Ordering and Your Friend Will Receive 10% Off An Entire Total Order!
E-mail Us With Your Order Number or Receipt to request a Refer-A-Friend Coupon.
In addition, You will receive an extra one-time 10% off everything coupon for your own purchases. Use coupon anytime you want, but valid only after your friend's purchase.tal
Q: I Love NaturalSkinCareCreams.com, what can I do to help you out?
A: We are happy for your newly improved skin care beauty.
To help promote natural skin care creams we give you full permission to:
- Write a Facebook Status Update mentioning our skin creams
- Add us to your social stream: facebook links, blog comment links, bookmarks, twitter tweets, website links, as your forum signature etc.
- Tell Friends and Family Members about who supplied your wonderful creams
- Answer Skin Care Questions Using Our Website as a Resource: Yahoo Answers, Answers.com, Forum Signatures, Blog Comment Website, etc.
- Comment On our Skin Care Articles
- You can also go to our skin care products pages and kaboodle it:
- You Can Join Our Facebook Fan Page (Comming Soon)